FAQ's

1. What is Casepack?
Casepack is an online store offering a wide selection of household essentials, personal care products, and pantry staples. We specialize in providing high-quality items at affordable prices, with the convenience of shopping from home.

2. Do you offer bulk purchasing?
Yes! Many of our products are available in bulk to help you save time and money. Perfect for families, offices, or anyone looking to stock up on everyday items.

3. How long does shipping take?
We offer fast and reliable shipping. Most orders are processed within 1-2 business days, and delivery times depend on your location. You can track your order for real-time updates.

4. Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Check our shipping policy for the latest details and minimum requirements.

5. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with an item, you can return it within 30 days of receipt for a full refund or exchange. Visit our return policy page for more details.

6. How can I contact customer support?
Our friendly customer support team is here to help! You can reach us via email, phone, or the contact form on our website.

7. Do you offer eco-friendly products?
Yes, we’re proud to offer a selection of eco-friendly and sustainable products. Look for the eco-friendly badge on qualifying items.

8. Can I subscribe for regular deliveries?
Absolutely! We offer subscription options for select products, so you’ll never run out of your essentials. Choose your preferred delivery schedule, and we’ll handle the rest.

9. How do I create an account?
Simply click the "Sign Up" button on our website and fill in your details to create an account. Having an account allows you to track orders, save your favorite items, and shop faster.

10. Do you ship internationally?
Currently, we ship within [insert countries/regions]. We are working on expanding our reach to serve more customers worldwide.